Privacy Policy

1. Introduction

ClearPipe ("we," "us," or "our") operates https://findplumb.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our plumber referral services.

2. Information We Collect

We may collect the following types of information:

Personal Identification Information — Name, email address, phone number, ZIP code, and other contact details you voluntarily provide when submitting a service request or contact form.
Usage Data — IP address, browser type, pages visited, time spent on pages, and referring URLs, collected automatically through cookies and similar technologies.
Communication Data — Records of your communications with us, including form submissions and emails.

3. How We Use Your Information

We use collected information to:

Match you with licensed plumbing professionals in your area
Contact you by phone, text, or email regarding your service request
Respond to inquiries and customer service requests
Improve our Site and service offerings
Send promotional communications (you may opt out at any time)
Comply with legal obligations

4. Sharing Your Information

We may share your information with:

Network Plumbers — Licensed plumbing professionals in our network who may contact you to fulfill your service request.
Service Providers — Third-party vendors who assist us in operating our website and conducting our business.
Legal Requirements — When required by law, subpoena, or similar legal process.

We do not sell your personal information to third parties for their own marketing purposes.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some Site features may not function properly without cookies.

6. TCPA Consent

By submitting a service request form, you expressly consent to receive calls and text messages from ClearPipe and its network partners using automated technology, even if your number is on a Do-Not-Call list. Message and data rates may apply. You may opt out at any time by replying STOP or contacting us directly. See our TCPA Disclosure for full details.

7. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

8. Children's Privacy

Our Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. Your Rights

Depending on your state of residence, you may have the right to access, correct, delete, or restrict the processing of your personal information. To exercise these rights, contact us at info@findplumb.com.

10. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. To exercise these rights, contact us at the address below.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of the Site after changes constitutes your acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy, please contact us: